Dear Guest,

Welcome - Karibu!

Verona Hotel is a great escape located along the famous and prestigious Thika Super Highway off Ruiru town on exit 12.

Verona boasts of a unique shopping experience due to its location inside a mall (Spur Mall), State-of-the-art conferencing facilities, luxurious accommodation, dining options, heated swimming pool, health, fitness and spa.


Spur Mall Ruiru off Thika Super Highway on exit 12.

Check-in / check-out

Check-in time is from 2:00 Pm.

Check-out time is 10:00 Am and an additional day charge of 50% of the daily room rate applies for a late check out. I.e., until 1800hrs. If a further extension is required, a full day room rate will be applied. For late departure arrangements, please contact the front desk for clarification. Room availability is subject to room occupancy.


67 en-suit rooms

Executive, Deluxe, Twin Deluxe and Standard

Bed Configuration

Double, Twin and Tripple.

Verona Waiting Area
Getting Around

Rush hour traffic in Nairobi’s CBD can be highly congregated and frustrating. It is therefore advisable to plan your movement around the city during off peak hours if possible.

Driving outside the city is much easier after 9:00Am since most traffic is inbound.

The Eastern bypass however, makes it easier to access the airport Within a short time since it is away from the CBD.


The international airport is located about 30 kms away. We recommend that you leave for the airport three hours prior to departure for international flights and two hours for domestic flights.


We offer unique culinary experiences from the best of local heritage cuisines to fine dining transforming every meal into an unforgettable journey.

Restaurant opens from 6:00 Am to 11:00 Pm.

Breakfast is served from 6:00 Am to 10:00 Am

Lunch and Dinner is served from 12:30Pm to 11:00Pm.

Bahari Bite on the roof top (5th floor) by the pool, serves light meals and snacks as you bask in the sun and enjoy the pool area or take a dip at our heated roof top swimming pool.


Bahari Bites bar is the perfect place for snacks with an array of wines, beers and cocktails.

Verona main bar is on the 4th floor and serves a variety of drinks convenient for all our clients.

Verona Waiting Area

In case of a power failure, a generator is available for power backup.


Free Wi-Fi all-round the hotel. Get your password at the reception.


Complimentary bottled drinking water is provided in every room.


All our guest rooms are strictly NON SMOKING. Separate designated smoking areas are available within the roof top bar.

Verona Waiting Area
Fitness Club

Our Heated Swimming Pool at the roof top is one of a kind.

It is open from 9:00Am to 8:00Pm daily and is free for our resident guests.

Verona spa, beauty and relaxation, body massages, body waxing, facial treatments among others are available.

Our finest and well equipped sauna and steam with changing rooms And personal lockers also provided.

Our gym features a wide range of the finest cardio equipment for all your fitness needs.

Verona Waiting Area
In-room Dining

Feel free to dial Ext 400 or call the restaurant on Ext.129/200 or kitchen on Ext 130 to place your order at a tray charge of Ksh.200 available 24 hrs.

Wake up calls

Call the reception on Ext 400 for all your wake up call requests.

Out-going calls

Kindly call Ext 400 for further guidance.


For calls to other rooms within Verona Hotel, just dial the room number.

Conference Halls

We pride ourselves as the conference centre in the region with 7 state-of-the-art meeting rooms for business meetings and corporate events. Mara, Serengeti, Tsavo, Watamu, Amboseli, Samburu,Bogoria.

Our teams will assist you in planning events ranging from Celebrations to incentive events. We have packages to meet every need with a capacity of 50 to1,000 people.

Verona Waiting Area

English, Kiswahili, French.

Do Not Disturb Cards

Hang the sign at your door accordingly

Key cards

Please deposit your key card at the reception desk upon leaving the room or on check out.


Not permitted in the premises at all.

Optional Extra Services

Laundry and Dry cleaning; - place your laundry in the bag provided in the wardrobe shelf and fill out the laundry form accordingly.

Laundry operation timings are from 7:00 Am to 7:00 Pm.

Laundry collected before 9:00 Am will be delivered on the same day. After 9:00 am to be delivered the following day and express services is done at an extra fee.

Extra beds. Come at a fee.

Room Service.

Late check-out.

Baby cots.

Essential Services

A basic first aid kit is available at the front desk for our guests.

Our showers are solar heated, turn on the tap on the hot side and run the water for a few minutes.

A safe is available at the reception to safely keep your valuables at the reception.

Equipment and Technical service

we will be happy to assist you with any audio, visual or technical needs during your stay.

Projectors are available as well for your convenience. Kindly contact the front desk by dialing Ext 400 for further assistance.


Call Ext 400 for assistance.

Credit Cards & Currencies

All major cards are accepted, i.e. Barclays Card, Master Card and Visa Card.

M-Pesa payment is accepted as well.

Accepted currencies include: - US Dollars, Euro and Sterling Pound.



Press the fire alarms along the corridor fire points.

  • 1) Please press the call button 400 for assistance and let them know your location.
  • 2) Turn off the A/C or fan or anything heating to prevent smoke from being forced into the room.
  • 3) Wet your bedsheets, towels or clothing and stuff them in all cracks around the door and vents.
  • 4) Using any container available in the room, keep the walls and door wet.
  • 5) If the room is smoky, fold a wet towel in a triangle and hold it over your nose and mouth and stay low.
  • 6) Keep fighting the fire until help arrives.